Privacy policy.

Last updated: 3rd May 2023

Aura Labs Limited ("us", "we", or "our") operates the Aura Labs website and provides various digital products for properties and businesses (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We use your Personal Information to provide and improve the Service. By using the Service, you agree to the collection and use of information by this policy.

 

1. Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

Tracking & Cookies Data

 We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Service.

  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies: We use Security Cookies for security purposes.

2. Use of Data

Aura Labs Limited uses the collected data for various purposes:

  • To provide and maintain our Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our Service

  • To monitor the usage of our Service

  • To detect, prevent and address technical issues

  • To comply with a legal obligation

 

3. Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside Hong Kong and choose to provide information to us, please note that we transfer the data, including Personal Data, to Hong Kong and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Aura Labs Limited will take all the steps reasonably necessary to ensure that your data is treated securely and by this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

 

4. Disclosure of Data

 We may disclose your Personal Data in the good faith belief that such action is necessary to:

 

  • Comply with a legal obligation

  • Protect and defend the rights or property of Aura Labs Limited

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of users of the Service or the public

  • Protect against legal liability

5. Security of Data

 The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

 

6. Retention of Data

 Aura Labs Limited will retain your Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

7. Your Data Protection Rights

 Aura Labs Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

You have the following data protection rights:

  • The right to access, update or delete the information we have on you.

  • The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object: You have the right to object to our processing of your Personal Data.

  • The right of restriction: You have the right to request that we restrict the processing of your personal information.

  • The right to data portability: You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.

  • The right to withdraw consent: You also have the right to withdraw your consent at any time when Aura Labs Limited relies on your consent to process your personal information.

 Please note that we may ask you to verify your identity before responding to such requests.

 

8. Service Providers

 We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

 These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

9. Links to Other Sites

 Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit.

 Aura Labs Limited has no control over and assumes no responsibility for the content, privacy policies or practices of any third-party sites or services.

 

10. Children's Privacy

 Our Service does not address anyone under the age of 18 ("Children").

 We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

 We will let you know via email and/or a prominent notice on our Service, before the change becomes effective and update the "effective date" at the top of this Privacy Policy.

 You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

 By email: info@auralabs.com.hk

By visiting this page on our website: www.auralabs.com.hk/contacts

By mail: Aura Labs Limited, Unit 505, 16W, Hong Kong Science and Technology Park, Shatin, Hong Kong